A profile that describes them
Photos and physical features to help recognise your pet and get their information ready.
BIOMETRIC PROFILECARING FOR THEM MEANS BEING PREPARED
If they ever get lost,
don’t start the search from scratch.
Keep their photos, features and documents in Helppet. Get their profile ready to connect the search with whoever might find them.
Free sign-up · From your phone · At your own pace
Your reward for joining nowSign up by 31/12 and keep the included services free for life.
Everything that makes them unique.
Ready to help recognise them.
Ready to help recognise them.
Illustrative visualisation of a pet’s profile.
THEIR BIOMETRIC PROFILE
Some details
make them unique.
Their colours. Their coat. The shape of their ears. Helppet uses their photos to suggest the features that can help recognise them.
You review the suggestion before saving it. That way, the information that goes with their search is ready.
ColoursCoatEars and tail
The system suggests possible matches. People check whether it’s the same animal.
IT’S THAT SIMPLE
A few photos today.
Help for tomorrow.
Create your account, add your pet and complete their profile. The process guides you every step of the way.
01Upload their photos
Take the photos following the guide or pick recent images from your gallery. The clearer their features, the more complete their information.
Create my free account
You can start even if you don’t have a Tag yet.
A GLIMPSE OF Helppet01 / 03
MORE INFORMATION. MORE CONNECTION.
Everything ready
in one place.
From their first details to a search, if it’s ever needed. Every part of the profile helps connect the information.
Alerts close to where it matters
If they get lost, activate a geolocated alert to connect with people and organisations in the network in that area.
GEOLOCATED ALERTSA search that connects
Compare possible matches one by one within a nearby radius and continuously against the database of found animals.
MATCH COMPARISONTheir documents, at hand
Digitise and organise their documents alongside their profile so everything is together when you need it.
DIGITAL DOCUMENTS
Sharing the same mission.TECHNOLOGY WITH PEOPLE BEHIND IT
Getting home
is a team effort.
Helppet connects families, citizens, local councils, animal shelters and animal-care professionals.
Because a photo or an alert can become the meeting point between someone looking for their pet and someone who has found it.
Discover Helppet’s story
LAUNCH OFFER
Join now.
Keep your benefits
for life.
We’re starting a new chapter at Helppet. To thank those who join now, sign-ups by 31 December 2026 will keep the included services free for life.
Sign-up deadline: 31/12/2026.
0 €for the included services
for launch users
for launch users
- Biometric profile from their photos
- Geolocated alerts
- One-to-one comparisons within a nearby radius
- Continuous comparison with found animals
- Document digitisation
A community that will keep growing.
Possible future services may include free access or discounts. Their terms will be announced with each launch.
The physical Helppet Tag is sold separately. You can create your account and profile without buying it.
YOUR QUESTIONS, ANSWERED
Before you take
the first step.
What’s worth knowing to get started with peace of mind.
Need help?What do I need to do to get started?
Create your free Helppet account. Then add your pet and their photos. The process guides you to complete their information and review the features of their biometric profile.
What will be free for life?
Sign-ups by 31 December 2026 will keep the biometric profile, geolocated alerts, nearby one-to-one comparisons and comparisons with the database of found animals, and document digitisation free for life. Future services will have their own benefits and terms.
Do I need to buy a Helppet Tag?
You can sign up and prepare the profile without buying one. The physical Tag is optional, sold separately, and lets someone open the profile by holding a compatible phone close to it.
My pet already has a microchip. Is this useful?
Yes. Helppet adds a way to search, send alerts and connect people. It complements microchip identification.
Does the AI identify my pet with complete certainty?
The technology suggests features and possible matches based on the photos and the information available. You review their profile and people check the candidates. A reunion depends on each case and on the information shared.
Are the alerts GPS tracking?
Alerts are linked to an area to connect the search with the nearby network. They don’t track your pet in real time. The Helppet Tag doesn’t include GPS either.
How is my data used?
Profile data is used to manage the account and make contact easier when a pet is lost or found. Read Helppet’s privacy policy to learn how it’s used and what your rights are.
START WITH THEIR PROFILE
We hope you never have to look for them.
Get their information ready today.
A free account. Their photos. And one more way to help, if it’s ever needed.
Create my free accountLaunch offer for sign-ups by 31 December 2026.